We want you to be completely satisfied with your purchase from All Creative.shop. If for any reason you are not satisfied, we offer hassle-free returns and exchanges. If you need to make a return or exchange, please contact us within 14 days of receiving your order. Items must be returned in their original packaging and in new, unused condition. Refunds will be issued to your original payment method once the returned item is received and inspected. Please note that shipping costs are non-refundable.